For US Government/DOD customers: We provide data migration services 24 hours a day, five (5) business days a week (24x5).For Commercial and UK Government customers: We provide data migration services 24 hours a day, seven (7) days a week (24x7).External factors beyond our control (like changes to third-party application programming interfaces (APIs)) can result in changes to, delays in, or suspension of our data migration services.Unforeseen issues (like unreadable or corrupt items in the source environment) may prevent our ability to migrate of some of your data items.We can’t guarantee the speed of mail or file migrations.As we migrate your data, it can be transferred to, stored, and processed anywhere that we maintain facilities (except as otherwise provided for your FastTrack migration project). Our data migration services are neither designed nor intended for data subject to special legal or regulatory requirements.We require appropriate access and permissions to your source environments and Office 365 tenant to provide data migration services.Refer to Products and Capabilities for more information on the source environment expectations for Exchange, SharePoint, and OneDrive for Business. Your source environments must meet specific expectations in order to migrate data to Office 365.A1 students are only eligible when migrating with paid faculty/educators and when also migrating from Exchange or Gmail. For education plans, your paid faculty/educator licenses are eligible for data migration services.
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